Privacy Policy

Granular Concept LLC Privacy Policy
Effective Date: March 20, 2025

Granular Concept LLC (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you interact with our services and website. By using our services, you agree to the terms of this Privacy Policy.


1. What Personal Information Is Collected

We may collect the following types of personal information when you interact with us:

  • Contact Information: Name, email address, phone number, and mailing address.
  • Account Information: Username, password, and other identifiers when you create an account.
  • Transaction Information: Payment details, purchase history, and billing information.
  • Usage Data: Information about how you use our website and services, including IP address, browser type, and pages visited.
  • Communication Data: Any information you provide when contacting us for support or inquiries.

2. How Personal Information Is Used

We use your personal information to:

  • Provide and Improve Services: Process transactions, manage your account, and enhance our website and services.
  • Communicate with You: Send order updates, support communications, and important notices regarding changes to our services or policies.
  • Personalize Your Experience: Tailor content and offers to better meet your needs.
  • Compliance and Security: Ensure compliance with legal obligations and protect against fraud and other unauthorized activities.

3. Who Personal Information Is Shared With

We do not sell, trade, or otherwise transfer your personal information to outside parties for their marketing purposes. We may share your information with trusted third parties who assist us in operating our website, processing transactions, or servicing you, under strict confidentiality agreements. These third-party service providers are only allowed to use your personal information as necessary to perform these services for us.

SMS Consent:
We would like to emphasize that SMS consent is not shared with third parties or affiliates for marketing purposes. Your SMS contact information is used solely to send you service-related messages and notifications, and it will remain confidential.


4. Online Privacy Policy Accessibility

Our complete Privacy Policy is readily accessible to you. You can review it online at our dedicated privacy policy page:
https://www.granularconcept.com/privacy-policy

For transparency and ease of access, we include a link to this Privacy Policy near any consent language on our web forms, and it is also available in the footer of every page on our website.


5. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or other circumstances. We encourage you to review this page regularly for the latest information. Your continued use of our services after any modifications indicates your acceptance of the updated Privacy Policy.


6. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our privacy practices, please contact us at: https://granularconcept.com/contact-us/